Frequently asked questions

How do I join?

Joining Credit Union Plus couldn’t be easier. If you qualify for membership (you must live or work in the Navan, Ballivor, Clonmellon, Ballyjamesduff or Dunshaughlin areas) and wish to join the Credit Union, you should provide two forms of identification online or in branch. You will also be required to lodge €10.00 into your new account to activate membership. Three forms of identification are required in order to comply with the Criminal Justice Act 2010 relating to all financial institutions – The following proof of identity is required:

• Photographic Proof of identity (a passport or driving licence)
• Household bill/Bank Statement as proof of address (must be within the last 6 months)

If you live outside of any of our branch towns but are employed in one of the towns, you will still qualify for membership. You will need to provide evidence of your employment (e.g. letter from employer-confirming address of employment), in addition to the above items. Our staff would be happy to advise you of all services available to you as a member of Credit Union Plus. Once you are a member, you should continue saving regularly – ‘even small amounts, which will both build up your own rainy day savings and add to the overall savings pool of Credit Union Plus.

So what are you waiting for, call in to us today’ ‘start your online account opening journey today or call into one of our Branches (*Navan branch is by appointment only).

How do I apply for a loan?

There are currently 2 options for making a loan application as follows:

• Apply Online by logging in to your CU Online Account by clicking here or through your CU Mobile App.
• Call our loans team on 046 90 21395 (option 1) to arrange a phone appointment at a time that suits you.

What are your opening hours?

For opening hours, please click here.

Can I have online access to my Credit Union Account?

Yes, Credit Union Plus offers full online access to our members through CU Online click here for more details.

Can I use an app to access/online-banking-app/s my account through my smartphone / tablet?

Yes, you can download our Brand New Mobile App for Apple or Android by clicking the correct icon below

Is my loan protected?

Yes, with Credit Union Plus the loan balances of all eligible members are automatically covered (subject to certain limits) at no extra cost to the member.

Find out more Here.

Please note that a Pre-existing Condition limitation applies to the insurance which means that cover is not provided if a member were to die from a pre-existing medical condition, within 6 months of taking out a loan. It is vitally important that members advise staff of any medical condition when applying for a loan. Members will be asked to sign a declaration confirming that they are/are not in good health and are/are not fit to follow their normal occupation.

Loan Protection Insurance applies up to a members 80th birthday. In the case of joint accounts, both members are eligible for cover on the account. Other terms and conditions may apply.

How much can I borrow?

Members can borrow up to €100,000 as an unsecured personal loan.  

For more details click here.

Members can also borrow up to €400,000 by way of a Secured Mortgage on their Primary Residence.  

For more details click here.

When can I borrow?

Members can apply for a Loan on the day their account is made active.  All of our Loan applications are based on Repayment Capacity and not Share Balance.  If you can demonstrate affordability, you can borrow up to €100,000 on day one with just €10 in your shares. 

Find out more here.

Do Credit Union Plus provide current accounts?

Yes, Credit Union Plus offers members a full service Current Account which rivals any mainstream Bank.  

Our Current Account gives you a real choice for your day-to-day financial needs.

With instant access to your money through a Debit Mastercard®, a secure app and online portal, and mobile functionality, you can pay your bills, withdraw cash and pay at point of sale, anywhere in the world

For more information click here.

Do Credit Union Plus provide insurance?

Yes, Credit Union Plus offers a wide range of Home , Life, Car & Travel Insurance Policies through our partners Peopl Insurance.  

We search our panel of top-rated insurers to get you great cover at the lowest price.  

To find out more click here.

Do Credit Union Plus provide mortgages?

Yes, Whether you are a First Time Buyer, Mover or Switcher, Credit Union Plus now provide members with Mortgages up to a maximum of €400,000 on their Family Homes.  

For more information click here.

Do Credit Union Plus provide loans to businesses and farmers?

Yes, Credit Union Plus can now offer Business Finance to Sole Traders, Partnerships, Limited Companies and Community Clubs up to a maximum of €400,000.  

To find out more about our new approach to business finance called BizFin click here

Can I complete a nomination on my account?

Yes, Under Section 21 of the Credit Union Act 1997, a Credit Union member is entitled to nominate a person to be the beneficiary of their savings (up to a maximum of €23,000) following their death (Terms & Conditions Apply).

For more details click here